Shipping costs are calculated based on the weight of the package, as well as the destination. We use PostNL for our shipping services, and their rates are determined by the weight of the package. When you place an order with us, the shipping costs will be automatically calculated at checkout based on the weight of the items and the delivery address. This ensures that you are only charged for the actual shipping costs, and we strive to provide the most accurate and competitive rates for our customers.

Once your order is placed, please allow 3-5 business days for processing. Shipping estimates vary based on your location and the shipping method selected. Generally, domestic orders within the Netherlands can expect delivery within 2-3 business days from the shipment date, while international orders may take 1-5 weeks, depending on the destination. Please note that these are estimates and actual delivery times may vary due to factors such as customs processing for international orders.

For letters sent via standard shipping, we regret to inform you that tracking services are not available at this time. For packages and registered letters, tracking is available. Once your order has been shipped, you will receive a tracking number via email, which can be used to track your package through our chosen carrier (PostNL). If you have any concerns about the status of your order, please feel free to contact us.